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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Nataiah Swenson

Nataiah Swenson

October 10, 2024

5  out of  5
rating by Nataiah Swenson
"Billie has been my families & I's insurance agent for as long as I can remember. She is amazing! She always goes above and beyond to help you. She is very quick at getting back to you and getting everything you need right when you need it!"
We responded:
"Hi Nataiah, thank you so much for your kind words and for taking the time to leave a review! It's been a pleasure assisting you with your insurance needs, and I'm glad to know your happy with the service. If you ever have any questions or need further assistance, feel free to reach out. I look forward to continuing to support you and your family. Thanks again!"
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Kathy Sherman

October 10, 2024

5  out of  5
rating by Kathy Sherman
"Billie has been my agent for many years now and I couldn’t be happier. She is always available to answer questions and helps in any way she possibly can. She is a highly skilled and knowledgeable agent and a true professional. I feel she responded to all of my concerns and we are very pleased with our new insurance packages. I would highly recommend this agency."
We responded:
"Thank-you for your wonderful feedback! I'm thrilled to hear that you had a great experience. It's always my goal to provide the best service possible, and I'm glad I could help with your insurance needs. Don't hesitate to contact me if you ever need anything further. I truly appreciate your trust and business! Thanks again!"
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Brittany

September 5, 2024

5  out of  5
rating by Brittany
"Billie has been great and has always treated us like family. Fabulous customer service and very knowledgeable."
We responded:
"Hi Brittany, thank-you for your positive comments . We strive on great customer service and appreciate your acknowledgement. "
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Becky White

September 4, 2024

5  out of  5
rating by Becky White
"Billie is amazing!! She always goes above and beyond to help! She is very knowledgeable and quick to respond to help in any way she can! She has always been there for me in any situation. Perfect customer service and always so friendly! Thanks Billie for everything ❤️"
We responded:
"Hi Becky, thank-you for your positive comments. We appreciate this feedback and will always be available to assist you and your family. "
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Robyn Millin

April 26, 2024

5  out of  5
rating by Robyn Millin
"They were able to help me secure insurance on my new motorhome. Quinten was great to work with!"
We responded:
"Hi Robyn, thank-you so much for taking the time to leave such a positive review. Your feedback means a lot to us, and we're committed to providing excellent service. We are grateful for your support and trust in our agency."
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Carmen Jones

April 23, 2024

5  out of  5
rating by Carmen Jones
"Billie and Quinton are great people! True definition of great customer service."
We responded:
"Thank-you for recognizing our commitment to exceptional customer service in your Google review. Your kind words reaffirm our dedication to providing the best possible experience for our customers. We value your feedback and look forward to continuing to serve you with excellence."
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T H

March 14, 2024

5  out of  5
rating by T H
"Excellent service! Helpful! Friendly!"
We responded:
"Hi TH, thank-you for your comments regarding our service. We love what we do and appreciate your patronage over the many years. "
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Eden Watts

March 5, 2024

5  out of  5
rating by Eden Watts
"Billie is great! Timely response, extremely helpful, knowledgeable, and is very good at her job! Thanks so much for all your help! I greatly appreciate your compassion and dedication."
We responded:
"Hi Eden, thank-you for your kind words. It has been a pleasure assisting you with your insurance needs. I look forward to helping you with all of your insurance needs moving forward. I am very impressed with your professionalism and staying on top of what needed to be done. Keep up the good work ethic. You are amazing!"
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Kade Allen

February 23, 2024

5  out of  5
rating by Kade Allen
"We had some issues regarding a car company we were trying to get insurance on, and Billie was able to work fast and hard to meet their standards! Great service and great person! Definitely recommend working alongside Billie!"
We responded:
"Kade, thank-you for trusting me and State Farm for your insurance needs. We are so glad everything worked out for you and thank-you for your kind words. I appreciate your business!"
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Isaac Rendon

July 29, 2023

5  out of  5
rating by Isaac Rendon
"Billie and her staff always provide great customer service."
We responded:
"Hi Isaac, thank-you for the support and kind words. We appreciate your loyalty to State Farm and for your continued support. It's our pleasure to assist you with your insurance needs. Thanks again!"
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Roger Curtis

June 19, 2023

5  out of  5
rating by Roger Curtis
"Her office always takes great of me."
We responded:
"Thank-you Roger, we appreciate your loyalty and patronage. "
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Shane Lemon

September 1, 2022

5  out of  5
rating by Shane Lemon
"Billie Sampinos went over and beyond to help us get our cabin insured. We were so pleased with her services that we moved our house and autos over to her. She is very knowledgeable and personable. We have never had an agent that worked so hard and put in so many long hours to get everything insured for us in a timely matter."
We responded:
"Thank-you for sending such a positive review. My goals are very simple and straightforward; always provide excellent customer service, and to make your experience with my office and State Farm Insurance to be helpful, informative and most of all pay attention to details. Thank-you for your kind remarks."
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Ross O

May 10, 2022

5  out of  5
rating by Ross O
"Billie is one of the hardest working individuals I have ever known. I have never had a problem that she has not resolved within a day, most of the time it's within the hour. She is extremely punctual and kind in all of our interactions regardless of the time of day or how busy she is. I would highly recommend her."
We responded:
"Hi Nick, thank-you for your thoughts and kindness. It is my pleasure to serve you and your family. I love taking care of my customers and thank-you for the opportunity to do so. I appreciate you. Thanks again."
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Danette

April 28, 2022

5  out of  5
rating by Danette
"Billie Sampinos has been our insurance agent for decades. We appreciate her professionalism, expertise, friendliness and genuine interest and patience in providing excellent service and support for our auto and home insurance. You can't get that from an impersonal online insurance company!"
We responded:
"Hi Danette and Jeff, thank-you so much for providing a positive review on my behalf. I really appreciate your comments and enjoy working with you. Thank-you for your patronage and most of all for believing in me."
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Brenda Pappas

February 22, 2022

5  out of  5
rating by Brenda Pappas
"Billie Sampinos has been our Agent for many many years. She is right on when I have needed her expertise on our Auto and Homeowners Insurance. When we had to file a claim she has walked us through it and been there to the end. I would recommend Billie to anyone who wants a personal personable agent who truly cares about you."
We responded:
"Brenda, thank-you for such a kind and supportive review. I appreciate your loyalty and friendship thru the years. My goal has remained the same for over 34 years, and that is to provide excellent customer service and to always be available to our customers. Thanks again for your patronage."
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Cheryl Lupo

November 12, 2021

5  out of  5
rating by Cheryl Lupo
"I have been a long time customer of Billie's for many years. The biggest reason I am a customer of State Farm is because of Billie. Billie, being an Agent of State Farm, is just an added bonus. I stay with Billie because of her Professionalism, her sincere dedication and devotion to her customers, and, because of the great customer service that Billie has provided. I have recommended Billie to my family and friends and those recommendations have turned into customers for State Farm. There have been times that I have had to speak with Billie after regular business hours and she has always been there to help. The community that I live in would be at a big lose if Billie was no longer the Agent of State Farm. Everyone knows Billie in our town, and quite frankly, I don't believe there is anyone that could replace Billie. Billie is definitely an asset to our community and State Farm."
We responded:
"Thank-you Cheryl for your kind words. I love what I do and I enjoy each and every opportunity to serve the people of this community. I appreciate your patronage and support thru the years. It's customer's like you and Gary that fills my cup. Thanks again for your review."
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steve reece

November 4, 2021

5  out of  5
rating by steve reece
"I decided since moving to a small town that it would be nice to have all my insurance with one agency and have an actual human insurance agent. I stopped by Billie's office and asked her to give me a quote for my vehicles and home. She was able to get me a better price with the same coverage I had with the other company I had been using and it is so nice to be able to call her with questions etc. She is very professional, she is always very quick to respond to emails or phone calls and she's just a very nice person. I could not be happier. Thank you Billie!"
We responded:
"Thank-you for this great review. Providing excellent customer service is my game. I am very passionate about doing the right thing for the right reasons. You made my job very easy. Thanks for your kind words."
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Nadine Jones

October 28, 2021

5  out of  5
rating by Nadine Jones
"I have been with Billie for many years and will never change agents. She is very professional and speedy to get anything I need done in a timely manner. Best experience I have ever had with an insurance company."
We responded:
"Thank-you for your kind words. You make it easy to assist you and your family with your insurance needs. I look forward to what the future brings and appreciate your vote of confidence in me."
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Mitchell Shaw

October 14, 2021

5  out of  5
rating by Mitchell Shaw
"Billie makes every other insurance agent I’ve ever had look amateur. Her willingness to accept text messages has changed my insurance life. Fast response’s and very personable, she is all around amazing."
We responded:
"Thanks Mitch for such a wonderful review. I value your opinion and am grateful that I have the opportunity to serve you for all your insurance and financial needs. It is my pleasure to assist you. Thanks again!"
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Bret Densley

September 16, 2021

5  out of  5
rating by Bret Densley
"Felt welcome as soon as you walk in the door and knew that you were gonna be taken care of Thanks Billie."
We responded:
"Thank-you Bret for your kind words. Its always a pleasure when you walk thru that door."
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Leigh Mecham

September 2, 2021

5  out of  5
rating by Leigh Mecham
"Billie is a great agent, never have to worry about business getting taken care of. Great rates and customer service, I would highly recommend Billie and State Farm to everyone. Thanks for all you do!"
We responded:
"Thank-you Leigh for your positive comments. I enjoy helping you and your family with your insurance and financial needs. Thank-you for your friendship and patronage. I look forward to many years of serving you and your family."
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Carrie Leary

August 28, 2021

5  out of  5
rating by Carrie Leary
"I’ve worked with Billie and her office for years! I started using her office as a newly licensed driver, and as soon as returning to Utah after years away, switched my insurance needs back to Billie! They are ultra responsive, personable and know our family’s needs and always offer any discount options to help with affordability. I live in Salt Lake and still use Billie’s office in Price because of the small town, personal attention. Whether you live in Price or not, you’ll get the best service from this office!"
We responded:
"Thank-you Carrie for this great review. We sure appreciate you and your family. Providing excellent customer service is my passion. Thanks again, for your patronage."
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Kellie Payne

August 26, 2021

5  out of  5
rating by Kellie Payne
"I love having a local agent who is willing to help however possible! They have a great staff who provides excellent customer service and professionalism!"
We responded:
"Thank-you Kellie for this great review. All of us here at State Farm Insurance enjoy working with you and your family. Thank-you for your patronage and support."
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brodhi

August 15, 2021

1  out of  5
rating by brodhi
"ignores calls"
We responded:
"I am sorry, Neo, I have no clue who you are as I have not been able to identify you as our customer. Please call me at 435-637-6450 to discuss your concerns. Thank-you."
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Audra Donaldson

November 23, 2019

4  out of  5
rating by Audra Donaldson
"Great customer service"
We responded:
"Thank-you Audra for your review. We appreciate you and look forward to a long lasting relationship. Our goal is to provide excellent customer service to all of our customers. Thank-you again."